Return & Refund Policy

We want you and your pet to be 100% happy with your purchase!
If you’re not satisfied, you can request a return or exchange within 30 days of receiving your order.

To qualify for a return:

  • Items must be unused and in original packaging.

  • Proof of purchase is required.

Please contact us at henghe4313@gmail.com before returning any product.
Refunds will be issued to your original payment method once the item is received and inspected.
Shipping costs are non-refundable unless the item arrived damaged or defective.